What is this service?
A fresh water or sewerage connection for a property.
A new BWSSB connection requires an application with ownership and approval documents, sanction of the connection, and commissioning by the Board. Charges and the process are published by BWSSB.
Why and when you need it
- Why
- Lawful water supply and sewerage are basic occupation requirements.
- Who needs it
- Owners of properties without a BWSSB connection.
- When
- Before occupation, or when regularising supply.
Required documents
- Ownership or occupancy proof
- Identity proof of the applicant
- Approved building plan where applicable
- Property tax records where required
Identity and supporting documents
- PAN card of each applicant or party
- Aadhaar card or another government photo identity and address proof
- Passport-size photographs
- For companies and associations: incorporation documents, board resolution and authorisation letter
Step-by-step procedure
- Choose the connection type and size
- Apply through BWSSB's official channel with documents
- Support inspection and sanction
- Pay the published charges and complete commissioning
Fees, stamp duty and timelines
- Government fee
- Government fees, where applicable, are paid only on the official portal or at the government office. Confirm the current amount on the official portal before payment.
- Assistance charges
- Professional assistance charges are quoted after understanding your requirement. Government fees and SRCHN service charges are always shown separately. Confirm the final quote before work begins.
- Processing time
- Processing time varies by office and case. No completion timeline is guaranteed.
Government fees and SRCHN assistance charges are always kept separate. Nothing here is an invented price - confirm current amounts on the official portal or with our team before paying.
Legal requirements
- BWSSB Act and the Board's procedures as applicable
Common rejection reasons
- Premises not eligible for the applied category
- Ownership or approvals not established
- Outstanding dues on related accounts
Important cautions
Use only BWSSB's official channels and published charges
Regularisation of unauthorised connections is a separate process - do not assume it applies
FAQs
How long does a new connection take?
It depends on sanction and ground work. BWSSB publishes the process - no fixed timeline is promised here.
Is rainwater harvesting relevant?
Bengaluru has rainwater harvesting requirements for many properties - confirm the current rules for your site.
Sewerage with water?
Both can be applied for; the Board's process covers each category.
