What is this service?
SRCHN.PROPERTY confirms the account's payment status, clears or regularises any outstanding charges, applies for the no-dues certificate with BWSSB, and collects it for the transfer or sale file.
The BWSSB no-dues certificate confirms all water and sanitary charges on the account are paid and nothing is outstanding. It is commonly demanded before transferring a connection to a buyer, and increasingly in property sales as part of utility clearance.
Why and when you need it
- Why
- A connection with hidden arrears stalls the transfer application at scrutiny, and buyers increasingly ask for utility no-dues alongside the tax receipts.
- Who needs it
- Sellers and buyers transferring a BWSSB connection, and owners regularising old accounts.
- When
- Before a connection transfer or as part of sale documentation.
Required documents
- BWSSB RR number / account details
- Latest water bill
- Owner ID proof
- Property documents (where asked)
Identity and supporting documents
- PAN card of each applicant or party
- Aadhaar card or another government photo identity and address proof
- Passport-size photographs
- For companies and associations: incorporation documents, board resolution and authorisation letter
Step-by-step procedure
- Check the account's outstanding status with the RR number
- Clear any pending charges
- Apply for the no-dues certificate with BWSSB
- Collect the certificate and add it to the transaction file
Fees, stamp duty and timelines
- Government fee
- Government fees, where applicable, are paid only on the official portal or at the government office. Confirm the current amount on the official portal before payment.
- Assistance charges
- Professional assistance charges are quoted after understanding your requirement. Government fees and SRCHN service charges are always shown separately. Confirm the final quote before work begins.
- Processing time
- Processing time varies by office and case. No completion timeline is guaranteed.
Government fees and SRCHN assistance charges are always kept separate. Nothing here is an invented price - confirm current amounts on the official portal or with our team before paying.
Common rejection reasons
- Documents not matching government records
- Outstanding dues or arrears on the property
- Incomplete application or missing supporting documents
- Identity or ownership proof not matching the register
- Application filed in the wrong jurisdiction or office
Important cautions
Government portals and procedures change - confirm current requirements on the official portal
Keep originals safe; submit copies unless originals are specifically demanded
Timelines vary by office and case load - no completion date is guaranteed
