What is this service?
SRCHN.PROPERTY identifies the distributor serving the property, prepares the transfer application with the new occupant's KYC and property documents, files it, and follows through until the account reflects the new name.
Piped natural gas connections in Bengaluru are provided by the city gas distributor for the area. On a change of occupancy the connection should be transferred to the new owner or tenant - with the KYC and ownership or tenancy documents - so billing and safety responsibility sit with the actual user.
Why and when you need it
- Why
- An untransferred PNG account leaves the previous occupant liable for consumption and safety compliance at a home they no longer control.
- Who needs it
- Buyers, sellers and tenants of homes with piped gas.
- When
- At handover of a home with a PNG connection.
Required documents
- Existing customer / account details
- New occupant's ID and address proof
- Sale deed or rental agreement
- Last gas bill
Identity and supporting documents
- PAN card of each applicant or party
- Aadhaar card or another government photo identity and address proof
- Passport-size photographs
- For companies and associations: incorporation documents, board resolution and authorisation letter
Step-by-step procedure
- Identify the city gas distributor for the area
- Prepare the transfer application with KYC and property documents
- File the application and complete any inspection
- Confirm the account is re-issued in the new occupant's name
Fees, stamp duty and timelines
- Government fee
- Government fees, where applicable, are paid only on the official portal or at the government office. Confirm the current amount on the official portal before payment.
- Assistance charges
- Professional assistance charges are quoted after understanding your requirement. Government fees and SRCHN service charges are always shown separately. Confirm the final quote before work begins.
- Processing time
- Processing time varies by office and case. No completion timeline is guaranteed.
Government fees and SRCHN assistance charges are always kept separate. Nothing here is an invented price - confirm current amounts on the official portal or with our team before paying.
Common rejection reasons
- Documents not matching government records
- Outstanding dues or arrears on the property
- Incomplete application or missing supporting documents
- Identity or ownership proof not matching the register
- Application filed in the wrong jurisdiction or office
Important cautions
Government portals and procedures change - confirm current requirements on the official portal
Keep originals safe; submit copies unless originals are specifically demanded
Timelines vary by office and case load - no completion date is guaranteed
